Localization Quality Management
Localization Quality Management
Quality as a business function in the localization industry
Project description:
Quality management programs are built in corporations that buy localization services and quality needs to be approached not just as a linguistic but as a business function, which translates into different quality management models, review types, review approaches, metrics collection and management, automation, and budget management.
Project scope:
Examining the interdependence of quality management with other corporate and localization functions;
Designing a successful quality management strategy;
Evangelizing quality management to other corporate teams;
Collaborating with corporate teams on quality improvement programs for stakeholder collaboration;
How to build a successful partnership between buyers and suppliers;
How to manage their suppliers strategically, including choosing the right supplier, collaborating with suppliers, managing supplier performance using metrics;
Conducting effective QBRs (Quarterly Business Reviews);
Managing performance issues;
Learning about the legal and financial sides of supplier management and how to collaborate with corporate procurement departments on all supplier-related issues.
Time, Cost, and Quality in Localization Processes
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